Informativa sui rimborsi

Returns & Refunds Policy

Effective Date: [06.07.2025]

Due to the nature of our products, we offer returns on unopened and unused items only.

Return Conditions:

• Must be within 60 days of delivery

• Must be in original packaging, unused and unopened

• The original plastic seal/wrapping around the packaging must be intact and not        removed

Non-Returnable:

•Opened perfumes or used products

•Sale or promotional items

Process:

1.Email us at [info@calmingzent.com] with your order number

2.We'll provide a return address

3.Once received and inspected, your refund will be processed within 14 days

(Return shipping costs are the customer’s responsibility, unless the item is faulty or damaged.)